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“Sitting at my desk with a 4G phone right next to a 5G phone, I found that on some of the networks, I actually got slightly faster service on last year's 4G phone,” Fowler said.Īfter more than 4,000 simultaneous download tests using the Speedtest app on various phones, Fowler came to the conclusion that “for most Americans right now, 5G is going to do diddly squat.”
Geoffrey Fowler, technology columnist for The Washington Post, tested download speeds in his home and around the San Francisco Bay Area (which has 5G service from all three major carriers). Tech reporters who have test driven 5G in the last few months have been disappointed. The rest of the country is going to get something that's way more modest.”ĪT&T, T-Mobile, and Verizon insist they are not trying to mislead customers, but as Patten points out, the National Advertising Division of the Better Business Bureau “has repeatedly determined the three major wireless carriers have engaged in false and deceptive marketing of 5G.” A Reality Check “The super-fast speeds they talk about are accessible in a very, very small portion of the country. “If they're going to call it a technology revolution, I'm going to call it a revolution happening in slow motion, because everything they're hyping up and raving about has yet to happen,” Chen told Checkbook. He criticizes the wireless carriers for not being transparent and over-promising what 5G can do in these early stages of deployment. Chen, consumer technology reporter at The New York Times, struggled to find 5G service in San Francisco when he reviewed the new iPhone 12 in October. “Generally, we're seeing exaggerated claims, claims that tout the breadth and depth of 5G service that's just not yet available to consumers,” said Bonnie Patten, executive director of .īrian X. The fine print says “actual coverage may vary.” It means the super-fast 5G coverage is limited to specific areas in that city-in some cases, just a few blocks or even specific buildings. The carriers all have maps showing how many cities already have 5G, but that can be misleading.
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In the ads, 5G means blazing fast speeds-download a movie in mere seconds!-and more reliable service in crowded places, such as airports and sports stadiums. Wireless companies are spending hundreds of millions of dollars marketing 5G (fifth generation) cellular network technology.
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